These terms apply to councilfinecheck.co.uk, run by ED&EU LTD, a company registered in Scotland (company number SC866978), registered office 220 Elizabeth Drive, Bathgate, EH48 1HU ("we"). Contact: hello@councilfinecheck.co.uk.
1. What we provide
A free guide and checker, and paid letter templates built from information you enter. Independent guide. Not affiliated with any council or TfL.
2. Not legal advice
Our content and letters are general information and templates, not legal advice. We do not act for you, and we never contact councils, TfL, tribunals or courts on your behalf. You decide whether and how to use a letter and you send it yourself. No letter guarantees an outcome.
3. Letters and prices
The representation letter costs £5.99 and the full pack £14.99, including VAT if applicable. One purchase covers one penalty charge notice, tied to the PCN number you enter at your first download, and the letters stay available for 6 months from payment. Payment is taken by Stripe.
4. Cancellation and refunds
Full refund within 14 days if you haven't downloaded a letter. Letters are digital content: before your first download you will be asked to agree that you want the letter immediately and that you lose your right to cancel once the download starts (Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013). This does not affect your rights if a letter is faulty. See refunds.
5. Our liability
We take care to keep the site accurate, but laws, council policies and camera details change. Our total liability to you for any purchase is limited to the price you paid for it. Nothing in these terms limits liability that cannot be limited by law, such as for death or personal injury caused by negligence, or for fraud.
6. Law
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live in Scotland or Northern Ireland, you can also bring a claim in your local courts.
Last updated 13 November 2026.